The mail also read “We have been unable to contact you on the telephone numbers we currently have recorded on our system” which is hardly a surprise seeing, as regular readers of this rubbish will recall, the bank entered my phone number incorrectly in its database. <\/p>\n
But nobody speaks to me like this, least of all anyone who has so much of my money as they do. And so I hit the customer services department’s all-night line.<\/p>\n
A 25-minute wait was not guaranteed to improve my humour at that time of the night and when I finally did speak to someone, the help that he gave me was “call back in the morning”. So he had an earful too. <\/p>\n
After a great deal of discussion and much insistence on my part, I was eventually put through to the all-night complaints line. The girl there refused to listen to my complaint and after the discussion became rather heated, she hung up the phone on me.<\/p>\n
And do you want to see what you get when you click on the link to the on-line complaints service? It’s a real Third-World Bank isn’t it?<\/p>\n But I’m nothing if not persistent and I eventually tracked down a method by which I can make a formal complaint. And now they have had a 3,000-word formal complaint from me about all of this.<\/p>\n It also goes without saying that I didn’t call them back today either. I’ll call them tomorrow and if they don’t make the payment I’ll be closing all of my accounts. A man can only take so much garbage from the Worst Bank In The World.<\/p>\n The result of this was that I was completely stressed out after a couple of hours of extremely heated argument. In the old days I would have gone for a run – guaranteed to calm me down. But I can’t run these days, so I ended up having the worst night for quite some considerable time. None of my relaxation techniques seemed to worK<\/p>\n So much for trying to lead a stress-free existence these days.<\/p>\n Despite everything, I did manage to crawl out of the bed at an early hour, and following a shower and breakfast, Caliburn and I hit the road.<\/p>\n We called at Roncey to pick up Liz and then we went off to IKEA.<\/p>\n Regular readers of this rubbish will recall that a year ago I bought the first instalment of furniture for this place, and I needed a second load.<\/p>\n However I’ve not managed to make it there in Caliburn, and as Liz wanted to go to purchase some bunk beds for her grandchildren who will be arriving shortly (much to Strawberry Moose<\/a>‘s delight as they are amongst his most devoted fans). So today was the day.<\/p>\n We had a lap around buying the small stuff and making a list of the big furniture. Then we went for lunch, and I lost the list, so we had to go around again.<\/p>\n And having made a second list, we could buy up the stuff that we needed and load up Caliburn. <\/p>\n All in all, it took much longer than it otherwise might have done because there were plenty of coffee stops as we went around. It’s hard work looking for furniture, and even harder work hauling it about.<\/p>\n Back at Liz’s we unloaded her purchases and she made a baked potato, salad and beans for tea which was very nice. Saved me a job. <\/p>\n Caliburn and I returned home to find that there was a music evening in the town and all of the roads were closed. It took some negotiating to find our way back here.<\/p>\n Interestingly, despite the dreadful night and the exertions of today, I’ve not crashed out at all. Bizarre, that. maybe it’s because I’ve been keeping busy today and the adrenalin levels have been high. Perhaps I ought to argue with more people more often?<\/p>\n But not tonight. I really am going to try for an early night. <\/p>\n Tomorrow is another day as we all know.<\/p>\n I wonder which b@$t@rd$ are going to come along and spoil it.<\/p>\n![\"\"](\"https:\/\/lesguis.com\/wp\/wp-content\/uploads\/2018\/06\/robasc_complaint.jpg\")
<\/a>And so I spent the next half-an-hour tracking down the on-line complaints department. <\/p>\n