Category Archives: Centre for Alternative Technology

Thursday 9th June 2011 – DESPITE THE EXCITEMENT …

… of the last few days, it became even more exciting that that today.

We started off the day with a phone call from The One That Got Away. It appeared that her boss was not in a position to see me and so could I come on Friday?

That led to a hectic change of plans and a jaunt down to Machynlleth in Wales to find out why Dulas had not replied to my request for a quotation. I’m certainly boxing the compass, and my stay is far from over.

And basically the answer to why I’ve had no reply is that the sales staff couldn’t be bothered to do so.

The saleswoman who would ordinarily deal with me is away in Germany at a conference, and when that happens, the whole organisation grinds to a halt.

I was told that she has her phone switched off – such a gift of foresight by the warehouse manager being probably the most astonishing part of our discussion. If he can see as far as Germany from where he was sitting then he’s clearly in the wrong job.

And if he is possessed of the facilities of such long sight, it is clearly there to compensate him for his lack of near-sighted vision because he could not see anything within the warehouse that he manages, in order to identify the products that he has in stock.

Never mind painting by numbers – he does warehouse-managing by numbers, so it seems. What about that for stock control?

He also does a pretty good job at prevarication and obfuscation but of course I’ve been here before (and I have, too) and seen his type before. I’ve also dealt with his type before and I don’t think that he will forget my visit to his office in a hurry.

Nevertheless, the upshot of this is that I still don’t have my product.

And what stuck in my mind more than anything about this visit is that despite all of my effort to drive to Machynlleth on a fruitless expedition caused by the “couldn’t care less” attitude of Dulas towards potential customers whose pockets are bulging with the folding stuff ready to spend at the first opportunity – a round trip of 304 kilometres, don’t forget – the manager did not even have the common courtesy or decency to offer me a cup of coffee.

CAT – the Centre for Alternative Technology – up the road, is equally as useless when it comes to recommending another supplier. For an organisation whose job it is to promote the use and development of Renewable Energy, they came up with nothing at all.

It really is astonishing but what with the estate agents the other day not being bothered to sell product to a client and with Dulas today not being bothered to sell a product to a client either, is it really any wonder that the UK is going down the pan?

Here we have a client with a fair bit of cash in his pocket (houses aren’t cheap, and neither are solar panels) and it’s too much trouble for British companies to deal with them.

I spent the afternoon in Barmouth on the seafront and that was pleasant as well – it was a gorgeous day.

And then as my way back home took me past Nina’s, I called in for a long chat. After all, it is years since I saw her.

She and Marion are in the throes of modernisation and we all ended up having quite a discussion about solar energy. It seems that I’m now co-opted onto the modernisation panel and a solar water and solar photovoltaic project will follow in early course.

Always assuming that I can find an eager supplier willing to divest me of some money.

And the photos?

I took quite a few today but when I came to download them, the memory card was bare. What has happened there?